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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Greiner

Joe Greiner

February 24, 2026

5  out of  5
rating by Joe Greiner
"Jeff and his staff and very supportive, honest and work hard for their customers. Most insurance agents disappear when an accident happens but not Mr. Cline. There was an accident in the middle of the night down the road from our house and when I went out to be nosy and see what happened I saw Jeff there taking care of things, in the middle of the night!"
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Donna Drake

February 17, 2026

5  out of  5
rating by Donna Drake
"Jeff Cline and his staff are the best. They are there for me thru any need. If I could give them 10 stars I would"
We responded:
"Thank you Donna. That really means a lot!"
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Rick Reason

February 17, 2026

5  out of  5
rating by Rick Reason
"Need some quick info today about my auto, called Jeff answer my question. Text me the info i needed while i was at the dealership."
We responded:
"Thanks Rick. Enjoy that new truck!"
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Raymond Deming

February 13, 2026

5  out of  5
rating by Raymond Deming
"Jeff Cline State Farm Agency has been great to work with especially with me residing in another state. They have been able to assist me over the phone or email every time."
We responded:
"Thanks Raymond. If you ever need anything, just let us know."
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Jenny Conner

February 9, 2026

5  out of  5
rating by Jenny Conner
"Jeff is a great agent! He always responds to any inquiry the same day and is very easy to work with."
We responded:
"Thanks Jenny."
Profile photo of Tiffany Willis

Tiffany Willis

February 9, 2026

5  out of  5
rating by Tiffany Willis
"Very easy to converse conversation with right to the point, which is what I wanted and got me the best deal in town!! Thanks Jeff"
We responded:
"Thanks Tiffany. If you ever need anything, just call."
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Danielle Norris

January 28, 2026

5  out of  5
rating by Danielle Norris
"My family has been a client of Jeff's for over 20 years. Jeff and his staff are responsive, friendly, and always willing to assist with anything. We can't imagine using anyone else for our insurance needs!"
We responded:
"Thank you for sticking with us Danielle. I hope you guys are doing great!"
Profile photo of Evelyn Hall

Evelyn Hall

January 9, 2026

5  out of  5
rating by Evelyn Hall
"Jeff, Kristin and Erin are such amazing people. They work with you to find the coverage you need and want! Communication is the key when it comes to them. They are very fair, honest and reliable and I honestly can't see going through anyone else! Great jobs Jeff Cline State Farm 👏🏻❤️👏🏻"
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Bob Bartolomeo

January 9, 2026

5  out of  5
rating by Bob Bartolomeo
"Jeff is the best agent we have ever had. Fast and efficient with any type of question"
We responded:
"Thanks Bob. We really appreciate the review."
Profile photo of Nancy Martin

Nancy Martin

January 9, 2026

5  out of  5
rating by Nancy Martin
"Jeff Cline at State Farm is absolutely wonderful. He is highly knowledgeable regarding homeowners insurance as well as automobile insurance. He is very swift and putting your claim through. Would not go anywhere else for insurance! They are absolutely great!!"
Profile photo of Teresa Hughes

Teresa Hughes

December 17, 2025

5  out of  5
rating by Teresa Hughes
"State Farm is the only insurance company that I have ever had for my homeowners. My vehicles and Jeff has been my agent all this time. And he has always been there for me when I needed him and has done a great job helping me through many situations. He never lets me down and he’s always on time with anything that I need highly recommend him. Teresa Hughes."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Evan Norris

Evan Norris

December 15, 2025

5  out of  5
rating by Evan Norris
"Jeff and his team are top notch. Whenever I need something, he responds within minutes. My family and I have trusted Jeff for many years. Also, he is the most competitive in terms of pricing and I have been unable to find anything close to what Jeff offers in terms of home and auto!"
We responded:
"Thanks Evan. We really appreciate you taking the time to leave a review. I hope you guys have a great new year."
Profile photo of Joan Pattison

Joan Pattison

December 8, 2025

5  out of  5
rating by Joan Pattison
"We have worked with Jeff for over 20 years and he has always been helpful, and so is Kristin."
We responded:
"Thanks Joan. We really appreciate you."
Profile photo of Brenda Bartlett

Brenda Bartlett

November 21, 2025

5  out of  5
rating by Brenda Bartlett
"Jeff and Kristin are both great. They do a great job in handling my car and house insurance."
We responded:
"Thank you Brenda. We appreciate you."
Profile photo of Mr. D

Mr. D

November 13, 2025

5  out of  5
rating by Mr. D
"I highly recommend State Farm Agent Jeff Cline. He has done a great job of helping me with my State Farm policies and keeps me up-to-date on any coverage changes. He quickly responds if I leave a voice message or send an email."
We responded:
"Thank you so much. We do our best. "
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A Yim

November 11, 2025

5  out of  5
rating by A Yim
"Weʻve gotten our insurance with Jeff and crew for many years and have stayed with them even after we moved away from Muncie. Everyone at the office has been super helpful and they always respond quickly. Highly recommended!"
We responded:
"Thanks Anarene!"
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Scott Trout

November 7, 2025

5  out of  5
rating by Scott Trout
"Very responsive to any questions
Great. Individualized advice"
We responded:
"Thanks Scott!
"
Profile photo of Jason Paul

Jason Paul

November 4, 2025

5  out of  5
rating by Jason Paul
"I’ve had the pleasure of working with Jeff Cline for my insurance needs for years, and I couldn’t be happier with the experience. From the very first conversation, he took the time to really understand my situation and explain all my options clearly — no pressure, just honest advice.
What really stands out is the professionalism and responsiveness from both Jeff and his team. Whether it was updating my policy, answering questions, or helping me through a claim, they were always quick to respond and made sure everything was handled smoothly.
It’s rare to find someone who combines deep knowledge of insurance with such genuine care for their clients. I truly feel confident knowing my coverage is in good hands. I highly recommend Jeff Cline to anyone looking for reliable, trustworthy, and top-notch insurance service!"
We responded:
"Thanks Jason. We really appreciate you."
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S R

June 18, 2025

5  out of  5
rating by S R
"Excellent service"
We responded:
"Thanks Scott!"
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Clark Kitchen

March 31, 2025

5  out of  5
rating by Clark Kitchen
"I have been with Jeff for 2 years and have had excellent service. I would recommend anyone to Jeff as he is a fantastic professional."
We responded:
"Thank you Clark."
Profile photo of Richard Baldwin

Richard Baldwin

January 23, 2025

5  out of  5
rating by Richard Baldwin
"Jeff and his staff work very hard and are always available to answer any questions! they are a great example why it is important to have a local agent."
Profile photo of Matt Driscoll

Matt Driscoll

April 4, 2024

5  out of  5
rating by Matt Driscoll
"Jeff is a great agent! Easy to work with and quick to respond. His staff is wonderful as well. Highly recommended to be your next agent!"
We responded:
"Thanks Matt. We really appreciate it. Good luck with your new gig!"
Profile photo of Stephanie Shackelford

Stephanie Shackelford

April 4, 2024

5  out of  5
rating by Stephanie Shackelford
"Jeff is one of the most caring and empathic agents I know. He will help in any way he can weather to help answer questions or any other needs. If you are looking for a true individual Jeff is the agent you should use."
We responded:
"Thank you Stephanie. That means a lot to us. If anyone needs a banker that they can trust, go see Stephanie at the Country Club Rd branch of First Merchants."
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Lynsey Weaver

April 3, 2024

5  out of  5
rating by Lynsey Weaver
"Jeff is an exceptional agent. He is honest and always on the ball with communication and service. I highly recommend Jeff!"
We responded:
"Thank you Lynsey. We really appreciate the kind words. If you are buying a house, ask your mortgage company to use Lynsey with Springdale Title."
Profile photo of Dale Rains

Dale Rains

April 3, 2024

5  out of  5
rating by Dale Rains
"Jeff is one of the best insurace agents I have ever done business with. He is more then willing to ansewer all of your questions and fight for you if need it"
We responded:
"Thanks Dale. If anyone is needing a new car remember to #DEALWITHDALE"