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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandy McReynolds

Sandy McReynolds

March 10, 2026

5  out of  5
rating by Sandy McReynolds
"Jeff has been my State Farm agent for years. He has always been there for me if it involved a question or a concern. Today, I contacted Jeff in person with a concern over a claim, he said let me look into this for you. Within 3 hours Jeff contacted that my had been resolved. That is quick service. Jeff and Kristen are like a friendly neighbor "always there when you need them""
We responded:
"Thanks Sandy. I would love to say it was all because of me... but I was just able to reach someone that still has common sense. LOL"
Profile photo of Scott Trout

Scott Trout

March 3, 2026

5  out of  5
rating by Scott Trout
"Jeff and his whole office have been great to work with. They're always very responsive and knowledgeable. Super easy to work with!"
We responded:
"Thanks Scott. That means a lot, especially coming from someone that owns a super successful business. "
Profile photo of Steve Slavin

Steve Slavin

March 3, 2026

5  out of  5
rating by Steve Slavin
"My go-to insurance agent for the last 10+ years. Jeff and his staff do a great job for my family. He's also a super referring partner for my own clients in my Real Estate business."
We responded:
"Thanks Steve! Enjoy that new car."
Profile photo of Kyley Lees

Kyley Lees

February 26, 2026

5  out of  5
rating by Kyley Lees
"Jeff has been helping my family for years with insurance. His compassion and dedication to his clients are unmatched. When my son was three months old, we had a house fire such a terrible scary time. Jeff was on scene before the fire marshal even arrived. He will go above and beyond to help and protect your loved ones!"
We responded:
"Thank you Kyley. We really appreciate it. Please tell your son to have a great baseball season!"
Profile photo of Joe Greiner

Joe Greiner

February 24, 2026

5  out of  5
rating by Joe Greiner
"Jeff and his staff and very supportive, honest and work hard for their customers. Most insurance agents disappear when an accident happens but not Mr. Cline. There was an accident in the middle of the night down the road from our house and when I went out to be nosy and see what happened I saw Jeff there taking care of things, in the middle of the night!"
We responded:
"Thanks Joe. I have to be honest, those late night calls are not my favorite. LOL"
Profile photo of Donna Drake

Donna Drake

February 17, 2026

5  out of  5
rating by Donna Drake
"Jeff Cline and his staff are the best. They are there for me thru any need. If I could give them 10 stars I would"
We responded:
"Thank you Donna. That really means a lot!"
Profile photo of Rick Reason

Rick Reason

February 17, 2026

5  out of  5
rating by Rick Reason
"Need some quick info today about my auto, called Jeff answer my question. Text me the info i needed while i was at the dealership."
We responded:
"Thanks Rick. Enjoy that new truck!"
Profile photo of Jenny Conner

Jenny Conner

February 9, 2026

5  out of  5
rating by Jenny Conner
"Jeff is a great agent! He always responds to any inquiry the same day and is very easy to work with."
We responded:
"Thanks Jenny."
Profile photo of Danielle Norris

Danielle Norris

January 28, 2026

5  out of  5
rating by Danielle Norris
"My family has been a client of Jeff's for over 20 years. Jeff and his staff are responsive, friendly, and always willing to assist with anything. We can't imagine using anyone else for our insurance needs!"
We responded:
"Thank you for sticking with us Danielle. I hope you guys are doing great!"
Profile photo of Evelyn Hall

Evelyn Hall

January 9, 2026

5  out of  5
rating by Evelyn Hall
"Jeff, Kristin and Erin are such amazing people. They work with you to find the coverage you need and want! Communication is the key when it comes to them. They are very fair, honest and reliable and I honestly can't see going through anyone else! Great jobs Jeff Cline State Farm 👏🏻❤️👏🏻"
Profile photo of Bob Bartolomeo

Bob Bartolomeo

January 9, 2026

5  out of  5
rating by Bob Bartolomeo
"Jeff is the best agent we have ever had. Fast and efficient with any type of question"
We responded:
"Thanks Bob. We really appreciate the review."
Profile photo of Nancy Martin

Nancy Martin

January 9, 2026

5  out of  5
rating by Nancy Martin
"Jeff Cline at State Farm is absolutely wonderful. He is highly knowledgeable regarding homeowners insurance as well as automobile insurance. He is very swift and putting your claim through. Would not go anywhere else for insurance! They are absolutely great!!"
Profile photo of Teresa Hughes

Teresa Hughes

December 17, 2025

5  out of  5
rating by Teresa Hughes
"State Farm is the only insurance company that I have ever had for my homeowners. My vehicles and Jeff has been my agent all this time. And he has always been there for me when I needed him and has done a great job helping me through many situations. He never lets me down and he’s always on time with anything that I need highly recommend him. Teresa Hughes."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Evan Norris

Evan Norris

December 15, 2025

5  out of  5
rating by Evan Norris
"Jeff and his team are top notch. Whenever I need something, he responds within minutes. My family and I have trusted Jeff for many years. Also, he is the most competitive in terms of pricing and I have been unable to find anything close to what Jeff offers in terms of home and auto!"
We responded:
"Thanks Evan. We really appreciate you taking the time to leave a review. I hope you guys have a great new year."
Profile photo of Joan Pattison

Joan Pattison

December 8, 2025

5  out of  5
rating by Joan Pattison
"We have worked with Jeff for over 20 years and he has always been helpful, and so is Kristin."
We responded:
"Thanks Joan. We really appreciate you."
Profile photo of Brenda Bartlett

Brenda Bartlett

November 21, 2025

5  out of  5
rating by Brenda Bartlett
"Jeff and Kristin are both great. They do a great job in handling my car and house insurance."
We responded:
"Thank you Brenda. We appreciate you."
Profile photo of Mr. D

Mr. D

November 13, 2025

5  out of  5
rating by Mr. D
"I highly recommend State Farm Agent Jeff Cline. He has done a great job of helping me with my State Farm policies and keeps me up-to-date on any coverage changes. He quickly responds if I leave a voice message or send an email."
We responded:
"Thank you so much. We do our best. "
Profile photo of A Yim

A Yim

November 11, 2025

5  out of  5
rating by A Yim
"Weʻve gotten our insurance with Jeff and crew for many years and have stayed with them even after we moved away from Muncie. Everyone at the office has been super helpful and they always respond quickly. Highly recommended!"
We responded:
"Thanks Anarene!"
Profile photo of Scott Trout

Scott Trout

November 7, 2025

5  out of  5
rating by Scott Trout
"Very responsive to any questions Great. Individualized advice"
We responded:
"Thanks Scott! "
Profile photo of Clark Kitchen

Clark Kitchen

March 31, 2025

5  out of  5
rating by Clark Kitchen
"I have been with Jeff for 2 years and have had excellent service. I would recommend anyone to Jeff as he is a fantastic professional."
We responded:
"Thank you Clark."
Profile photo of Richard Baldwin

Richard Baldwin

January 23, 2025

5  out of  5
rating by Richard Baldwin
"Jeff and his staff work very hard and are always available to answer any questions! they are a great example why it is important to have a local agent."
Profile photo of Matt Driscoll

Matt Driscoll

April 4, 2024

5  out of  5
rating by Matt Driscoll
"Jeff is a great agent! Easy to work with and quick to respond. His staff is wonderful as well. Highly recommended to be your next agent!"
We responded:
"Thanks Matt. We really appreciate it. Good luck with your new gig!"
Profile photo of Stephanie Shackelford

Stephanie Shackelford

April 4, 2024

5  out of  5
rating by Stephanie Shackelford
"Jeff is one of the most caring and empathic agents I know. He will help in any way he can weather to help answer questions or any other needs. If you are looking for a true individual Jeff is the agent you should use."
We responded:
"Thank you Stephanie. That means a lot to us. If anyone needs a banker that they can trust, go see Stephanie at the Country Club Rd branch of First Merchants."
Profile photo of Lynsey Weaver

Lynsey Weaver

April 3, 2024

5  out of  5
rating by Lynsey Weaver
"Jeff is an exceptional agent. He is honest and always on the ball with communication and service. I highly recommend Jeff!"
We responded:
"Thank you Lynsey. We really appreciate the kind words. If you are buying a house, ask your mortgage company to use Lynsey with Springdale Title."
Profile photo of Dale Rains

Dale Rains

April 3, 2024

5  out of  5
rating by Dale Rains
"Jeff is one of the best insurace agents I have ever done business with. He is more then willing to ansewer all of your questions and fight for you if need it"
We responded:
"Thanks Dale. If anyone is needing a new car remember to #DEALWITHDALE"